All in all, we received a warm welcome and good service, both in the cabin and in the bars and restaurants.
Excellent organization, almost perfect.
Everything was fine with the cruise line.
Friendly and informal.
Our third experience, and once again very satisfying.
It was our first experience, and it was wonderful. Everything was excellent.
Everything went very well overall. The only drawbacks were the girl who held the disembarkation meeting (Nunzia), as her explanations were not very clear, and the blonde member of the pool games/entertainment team (she was not Italian), who unfortunately seemed to lack both motivation and enthusiasm.
The cabins were not very clean. The excursions were extremely expensive, with prices that did not seem justified by the quality offered. Overall, the value for money was not adequate.
MSC is much more than a cruise line: it is a true ambassador of Italian style and excellence around the world. On board, you can immediately recognize the Italian flair, elegance, attention to detail, care for guests and a high-quality gastronomic offering. Even when far from home, it is a pleasure to rediscover a style of hospitality that represents Italy so well.
Excellent cruise line, with ships that are always spotlessly clean and well maintained. The food is excellent, both at the buffet and in the main restaurant. The staff are kind, helpful and always smiling. The theatre shows are outstanding. I think these are always wonderful holidays, made even more special by breathtaking scenery, interesting excursions and knowledgeable guides.
Everything was perfect: the organization, the food, the entertainment and the theatre. Congratulations to MSC! This was my seventh cruise: two with Costa and the others with MSC, and I have to say MSC deserves a 10 out of 10 with honours. I hope to go on many more cruises, and I will always choose your cruise line.
They put in a lot of effort and do everything they can. The main weakness is the excessively large ships, which create crowds and an atmosphere similar to a shopping mall on the weekend before Christmas.
