Excellent company
Disembarking from the ship at a too early time, the cruise is practically 6 days and not 7. The excursions should be better organized. Long waiting times compared to the defined meeting time. In one excursion they did not count the number of people on the bus and left us on the ground (luckily there was another Msc bus). Compared to the announced timings for the excursions (e.g. 4 hours), the actual experience times are much less. The service at the restaurant is very slow both at breakfast and at dinner
Excellent general service. Very good organization, entertainment, food, etc. and it's a shame about the overcrowding of people especially in the pool and at the buffet. And the excursions are too expensive
Nothing to report
Excellent entertainment and excellent food
Truly good
Beautiful and good
Excellent company, I recommend it
Always positive, even though I'm an old-time cruiser and therefore used to better pampering and entertainment. I have to say that I still feel good with msc (the first 7 cruises were with Costa then I switched to msc with satisfaction) ..
A valid company with a beautiful fleet of ships.
Good company
The cruise on the MSC Virtuosa turned out to be an excellent experience in every aspect. The company guaranteed attentive and professional service, with staff always available and friendly.
Msc always efficient in organization and availability towards customers
Good company, nothing to say, very good price and lots of discounts on board
The staff is very kind, the cleanliness is impeccable, the shows are of a high category The organization is perfect. A negative note is the Terminal in Hamburg. There was no one from the MSC staff waiting for us at the baggage claim to give us directions. We followed, like a flock of sheep, the other people who were heading towards the buses, after about an hour of queuing in the rain we managed to get on a bus. The welcome in Hamburg is VERY to be improved and not adequate to the level of vacation that one expects
Perfect
Excellent
It was a magnificent cruise, the first for us. Everything went well, everything was clear and well organized. Perhaps the only details could be that there was always a lot of noise everywhere and that it was often difficult to find a place to sit or lie down but for the rest it was really good: excellent, very varied food, fantastic evening entertainment, a really versatile kids' club, good excursions, a really big cabin for the expectations. Excellent bathroom.
Overall well organized, good food, a flaw is too crowded
Excellent company on occasion, here it was not up to par
