I was very satisfied! Excellent organization and kindness everywhere — from the reception to those who cleaned the rooms. The restaurant service was outstanding, and we would like to sincerely thank both Riska and Shuvam for their efficiency.
It was much better years ago.
Excellent company.
Overall, it was a lovely cruise, but the cabins were quite disappointing. The balcony was much smaller compared to the MSC Orchestra cruise I took in 2023, and the bathroom was really tiny — I had a lot of difficulty using it.
They were excellent, and I felt very safe with them.
Excellent company.
Great company: we were a group of 15 friends and had a lot of fun.
Everything was impeccable—hardly any queues and overall very good. One note: the transparency around additional costs was lacking, especially during the pre-cruise phase.
I keep choosing MSC because it’s a company I can trust.
It’s not the first cruise I’ve taken with MSC, and I must say that their standards are always very high. All procedures are handled simply and efficiently.
Overall it’s good, but there are some areas that could be improved.
Excellent vacation. The staff were extremely kind and helpful. The entertainers did a great job, and the show crew were outstanding. The captain’s welcome speech, as well as the participation of the onboard managers, was greatly appreciated.
Coming from several previous cruises with Costa, we were a bit hesitant at first, but overall we were very pleased with the experience.
A very beautiful and peaceful cruise. We did have some complaints about the cabin cleaning and the replenishment of soap and toilet paper: in fact, we ran out, and despite four calls to reception—and even raising our voices a little to get them—after much insistence, someone finally showed up at 2 a.m.! As for the cabin service… let’s just say it left a lot to be desired! On the other hand, in the “Il Galeone” restaurant, we were lucky to have a waiter who was exceptionally kind, polite, and professional. Thank you, Walter Rodriguez, you’re the best!
I always enjoy travelling with MSC, preferably on the smaller ships.
We felt completely satisfied with the week we spent on board.
Well organized.
Over the years, unfortunately, it has lost the special attention it used to give to loyal travellers.
